MoCE POD ID Card

Introduction

The UAE recognizes & facilitates the people of determination by issuing them a POD ID Card which serves as the primary identification for POD individuals. This card is issued by the UAE Government - Ministry of Community Development (MOCD) in order to facilitate and improve the quality of life and well being of the POD individuals. This card ensures that POD individuals' right are safeguarded as per Federal Persons with Disabilities Law No. (29) of 2006.

This card also allows POD individuals to avail several benefits from various organizations across the country. This card has been around since 2014 and is now accepted country wide as an official proof of POD status. Around 4,000+ cards are issued every year to the deserving individuals.

The full step by step process for getting this card is detailed in the sections below.

Benefits

This card provides streamlined access to government and private sector services, ensuring priority and convenience in various areas such as healthcare, education, and transportation. Holders of the POD card also enjoy exclusive privileges like discounted services, parking permits, and tailored programs aimed at empowering them and fostering inclusivity in society. By addressing specific needs, the MOCD POD card plays a vital role in promoting independence and improving the quality of life for People of Determination.

For more details on the benefits offered by this card click the link below.
MOCD Card Benefits

The MOCD website lists these benefits as Secondary Benefits (Arabic) and List of Benefits (English).

How to apply for a new card

Requirements

You need the following in order to start the application:

1. Photograph (white background)
2. Emirates ID copy
3. Medical/Psychological Assessment Report issued by a government hospital.
   Psychological Assessment Report: required for Autism and Mental disabilities.
   Medical Assessment Report: required for Sensory and Physical disabilities.

Tip For expats, its recommended to apply for this card right after renewing the visa for the POD. The reason is that MOCD card validity for expats is the same as the validity of the visa. Therefore to avoid frequent renewals, and extend the period of availing the benefits of this card its advised to renew it right after renewing the visa.

Procedure

To apply for a new POD ID card please click on the Apply Now button given below which will redirect you to the MOCD E-Services page for applying for this service. You must first be registered on the MOCD website to be able to apply for this service. The registered person must be a UAE resident/national and they can apply for this card for themselves or apply on behalf of their family.

The name of this service in the MOCD website/app is Issuing a new card for the People of Determination.

Fees

This service is Free.
However, you would be required to pay for the card delivery charges which happens via a courier company.

Processing Time

The maximum processing time for this service is 10 working days, however general feedback indicates its completed within 3/4 working days most of the time.

How to renew an existing card

"We are pleased to inform you that the Renewal of the People of Determination card is a proactive service, card will be automatically renewed upon its expiry date, and it will be delivered to you via courier company. If you didn't receive the card within the renewal period please contact the call center 800623."

Frequently Asked Questions

What is the MOCD POD ID Card?

The MOCD POD ID Card is an official identification card issued by the Ministry of Community Development in the UAE. It provides access to various services, benefits, and privileges for People of Determination (individuals with special needs).

Who is eligible for the MOCD POD ID Card?

Any UAE national or resident who is officially recognized as a Person of Determination, as per UAE laws, is eligible to apply for the card.

What are the benefits of the MOCD POD ID Card?

The card offers priority access to government and private sector services, discounts, specialized healthcare and education services, transportation benefits, and access to dedicated programs and initiatives.

How can I apply for the MOCD POD ID Card?

You can apply online through the Ministry of Community Development website or visit one of their service centers. Required documents include proof of disability, Emirates ID, and other personal information. Learn more about how to apply for this card

What documents are required to apply for the MOCD POD ID Card?

The required documents typically include:

• Valid Emirates ID
• Medical Assessment Report
• Passport copy (if applicable)
• Recent photograph

Is there a fee for the MOCD POD ID Card?

No, the MOCD POD ID Card is issued free of charge for eligible individuals.

How long does it take to receive the MOCD POD ID Card?

The processing time may vary but generally takes a few weeks after submitting a complete application with all required documents.

What should I do if my MOCD POD ID Card is lost or damaged?

You can request a replacement by contacting the Ministry of Community Development through their website or customer service hotline.

Can the MOCD POD ID Card be used internationally?

The MOCD POD ID Card is primarily designed for use within the UAE.

How long is the MOCD POD ID Card valid for?

The card's validity typically aligns with the duration of the individual’s visa validity, thats why its recommended to apply for this card after visa renewal.

Can one person/parent also avail facilities along with the POD individual?

Usually yes, but this also depends on the facility. Officially, if the back side of the MOCD card contains the words "Accompanied with a person", it means that that the service provider/location shall provide special privilege to the accompanying person as well. Depending on the condition of the POD individual, they may need physical or cognitive support from the accompanying person/parent (e.g. in navigating the physical space by pushing the wheel chair or asking around for directions to the reception, etc.). Most establishments/companies understand this and offers either full privileges or at least a discount on regular cost.

Is the MOCD POD ID Card acceptable in countries outside UAE?

Multiple parents have positively reported about this card being accepted in different countries outside UAE.

As per my own experience in Turkey, this card was widely accepted by the government-run facilities (such as museums and offices) except for a few government staff who I believe were not properly informed or never encountered such request before. For private companies the card was not accepted.